We offer an advice line with a dedicated solicitor on all issues affecting migrant, asylum-seeking and refugee children and young people, whether they are separated or in families.

What is your enquiry about?

Who can contact us?

The advice line is currently operating by email only. If you need advice, you can email mcpadvice@coramclc.org.uk and we will respond to your email as soon as we can.

Our advice line will try to help anyone with a query  – front line practitioners in the statutory and voluntary sectors, parents/carers, and children and young people themselves. The demand for this line is high and we can only answer a limited number of calls. We ask that practitioners please contact us by email where possible.

If you have any difficulties accessing the advice line (such as a language barrier) please contact us by email so we can make suitable arrangements.

Before contacting us, please read the legal information above as this covers many of the common issues affecting migrant, asylum-seeking and refugee children. If you have further questions and are a child, young person or family member, you can contact us by email.

Please note the MCP advice line is not an emergency service


Confidentiality

Our advice line provides a confidential service. We take some personal details to allow us to link follow up enquiries. Some details, such as age and query topic, are recorded and used in anonymised form  to help us improve our service.

We may contact past callers of the advice line by email or phone to ask questions that may improve our service. The advice line solicitor will ask your permission for us to do this. If you contact us by email, we may send you an email survey after you have received advice. If you would not like to receive this, please let us know in your advice email.

Our research, policy and campaigning work draws on the issues that arise on the advice line. All information used in this way is fully anonymised. Find out more about what information we hold, how we use it and how it’s kept safe by reading our privacy policy.

 

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