Following a competitive tender the Children’s Legal Centre has been awarded a contract to provide family advice services over the telephone via Community Legal Advice (CLA).
The service opened on the 1st October 2007 and is to run as a 12 month pilot to establish the type of family problems that can be addressed over the phone as well as monitoring the demand for the service.
Callers wishing to access this service will have to contact CLA on 0845 345 4345 who will then refer them accordingly.
Where it is not appropriate for clients to receive telephone advice they will be referred to face-to-face advisors.
The website is designed to provide legal information to children, young people, parents, carers and professionals in a user-friendly manner and to provide answers to frequently asked questions in the following areas:
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